Odoo & ERP Frequently Asked Questions | Oxalyo

Oxalyo is a business consulting and Odoo implementation company. We help organisations structure their processes, improve operational and financial visibility, and use Odoo as a reliable foundation for sustainable growth.

We do more than configure software. We combine business consulting with Odoo implementation to address the processes, responsibilities and decision-making structures behind an organisation's operations. Our projects are led by experienced professionals who remain involved throughout the engagement.

Oxalyo was founded in Belgium and is also established in Portugal. We support organisations across Europe, including companies with multi-company, multi-currency and cross-border operations. France is our next planned market, with further expansion expected from 2027.

We primarily support SMEs operating in manufacturing, distribution and B2B services. Our methodology can also be applied to organisations in other industries facing complex processes, fragmented information or limited operational visibility.

Organisations choose Oxalyo when they need more than a technical implementation. They value our structured approach, senior involvement, business expertise and ability to challenge existing practices while remaining focused on practical and sustainable results.

Odoo is an integrated suite of business applications. It brings areas such as CRM, sales, accounting, purchasing, inventory, manufacturing, project management, HR, marketing, eCommerce and customer service together in one system.

Odoo is modular, flexible and highly integrated. Organisations can start with the applications they need and add more as their requirements evolve, without having to manage multiple disconnected systems.

Yes. Its modular structure makes Odoo particularly suitable for SMEs. The solution can be configured according to the organisation's current needs and expanded as its operations, team or activities grow.

Odoo can manage most core business processes, including sales, CRM, accounting, purchasing, inventory, manufacturing, project management, timesheets, field services, HR, recruitment, marketing, eCommerce and customer support.

Yes. Oxalyo is a certified Odoo Partner in Belgium and is listed in Odoo's official partner directory.

Odoo can replace many spreadsheets and disconnected applications used for recurring operational processes. It centralises information, improves data consistency and reduces duplicate data entry. Excel may remain useful for occasional analysis, but it should not be the main system used to manage critical operations.

An implementation usually includes an analysis of your needs and current processes, solution design, Odoo configuration, data preparation, testing, user training, deployment and post-launch support. The exact scope is defined according to your organisation's priorities, needs and constraints.

The duration depends on the project scope, number of applications, process complexity, data quality, required integrations and availability of internal teams. After the initial diagnostic, Oxalyo defines a realistic roadmap and, where appropriate, divides the implementation into phases.

There is no standard price because every organisation has different requirements. The cost depends on the agreed scope, complexity, data migration, integrations, custom development and level of support required. Oxalyo provides an estimate once the organisation's needs and priorities have been assessed.

Yes. Oxalyo works with organisations that already use Odoo but experience low adoption, inconsistent processes, unreliable data or unnecessary complexity. We assess the existing environment, identify the main areas for improvement and define the most valuable next steps.

Yes, when data migration is included in the agreed scope. We identify the information that should be retained, clean and prepare the selected data, test the imports and verify the results before the new system goes live.

Yes, when a genuine business requirement cannot be addressed effectively through standard configuration. We first consider Odoo's existing features to keep the system reliable and maintainable, then develop specific adaptations or integrations where they provide clear business value.

User adoption is considered throughout the project. We involve key stakeholders, clarify responsibilities, provide targeted training, gather user feedback and support teams during the stabilisation phase. The objective is to make Odoo part of everyday work, not simply install the software.

Leadership Co-Piloting provides company leaders with ongoing senior support. Oxalyo helps them clarify priorities, strengthen accountability, monitor performance and make better operational and strategic decisions while maintaining momentum over time.

A Fractional CFO is an experienced finance professional who supports an organisation on a part-time or flexible basis. This provides access to senior financial expertise in areas such as budgeting, forecasting, cash management, performance analysis and decision support without hiring a full-time CFO.

We analyse how work is currently performed, identify bottlenecks, duplicated tasks and unclear responsibilities, and redesign processes around clear ownership and reliable information. Technology is then used to support and reinforce the improved processes.

We establish clearer workflows, responsibilities and performance indicators. We also reduce unnecessary manual work, improve collaboration between departments and ensure that reliable information is available to the people responsible for making decisions.

Yes. Odoo is an important operational platform, but our work also covers governance, finance, process improvement, performance management, leadership support and organisational development.

The Quick Scan is an initial conversation about your organisation, objectives, current challenges and constraints. It helps identify the main issues, assess whether Oxalyo is the right partner and determine the most appropriate next step.

If there is a good fit, we clarify the priorities, stakeholders, project scope and expected outcomes. We then propose a structured approach outlining the recommended phases, responsibilities and next actions.

Projects follow four main stages: Diagnostic & Alignment, Structured Implementation, Stabilisation & Adoption, and Evolution & Co-Piloting. Progress, risks, dependencies and priorities are reviewed regularly with the relevant stakeholders.

Yes. Training is adapted to users' roles, responsibilities and the processes they manage. The objective is to help teams use Odoo correctly, confidently and with increasing autonomy.

Yes. Oxalyo can remain involved after implementation through ongoing support, continuous improvement and leadership or financial co-piloting. This helps the organisation maintain structure, improve its processes and continue developing its system over time.

Yes. We can assess an existing Odoo environment, identify gaps in processes, configuration, data or adoption, and help your organisation obtain greater value from the system.

Yes. We can collaborate with internal IT teams, external providers and other specialist partners. Roles, responsibilities and decision-making processes are clarified at the beginning of the engagement to ensure effective collaboration.

Your organisation may be ready for Odoo if information is spread across several tools, employees repeatedly enter the same data, reporting is unreliable or processes have become difficult to manage. Readiness also requires management involvement and a willingness to clarify and improve existing processes.

Contact us when growth is creating operational complexity, when your current systems no longer provide reliable information, when you are considering Odoo, or when an existing Odoo implementation is not delivering the expected results.

Start by scheduling a Quick Scan with Oxalyo. We will discuss your current situation, objectives and constraints, then determine whether and how we can support your organisation.